Rainbow has been building and servicing the finest wooden play systems in America for over 28 years. Our commitment to quality and service is unparalleled. Because Rainbow operates its own factory here in the Heartland of America you can rest assured parts will always be available for you swing set. If you have an issue drop us a line, we are here to help.
American manufacturing, professional local service and a Lifetime warranty – that’s the Rainbow way. To ensure the best service possible,
please follow the Steps below:
Step 1: Review the Frequently Asked Questions page
Step 2: Print and mail the Warranty Request Form and make sure you fill out the form completely and include color pictures and a copy of the original receipt. If you do not have your Original Receipt please fill out the Sales Receipt Request Form.
Step 3: A customer service representative will contact you with a review of your request and any costs that may be incurred along with an expected completion date.
Step 4: When the parts arrive, a service representative will contact you with service date.
Warranty Department: 973-396-2537